TDI appoints Philippe Adjadj as Chief Customer Experience Officer

TDI, a leading French company in multi-carrier shipping management, is pleased to announce the appointment of Philippe Adjadj as Chief Customer Experience Officer (CXO). This appointment marks a new milestone in the company's development, with the goals of increasing customer satisfaction and improving the adaptation of TDI's SaaS solutions to the ever-evolving market needs.

Philippe Adjadj brings a wealth of experience to TDI, having built a diverse professional background. As a former Chief Procurement Officer (CPO), he developed a deep understanding of customer expectations and the internal processes needed to enhance a company’s competitiveness.
Additionally, Philippe Adjadj founded and led a company specializing in optimizing B2B transportation, where he successfully managed a range of strategic initiatives, from recruitment to project management, including the development of technology roadmaps and relationships with investors. This entrepreneurial experience has equipped him with a comprehensive vision of the digital supply chain market, which he will now leverage to benefit TDI’s clients.

In his new role, Philippe Adjadj will be tasked with aligning TDI's services with market demands, ensuring that clients fully benefit from the available features. He expressed his excitement, stating he is "extremely happy" to join TDI, a company he describes as "innovative and one of the leaders in the French market, soon expanding in Europe." "I am proud to work with a talented team and to contribute to projects that will make a real impact in the transportation sector," said Philippe Adjadj. "This new adventure is an exciting opportunity that brings together all of my past experiences."

Focus on TDI:
Founded in 1999, TDI is a company that offers IT solutions for multi-site and multi-carrier shipment management through its TMS Charger Expedito, its web services offer Exlabel, and its complementary modules: Extracking, Experform, Exwarning, Exintouch, and Expricing.

In 2024, TDI stands for:

• 25 years of experience
• Over 1000 shipping sites
• More than 260 integrated carriers with over 760 transport services
• Over 100 million labels printed in 2022
• 1 billion tracking events monitored