BRANDED TRACKING AND NOTIFICATIONS
Inform your customers and integrate delivery into the customer’s "purchase journey"!
Notify recipients at every key step of the shipping process.
Use deliveries to build a closer bond with your recipients!
Exintouch is a communication API developed in order to give recipients status updates on their shipment.
Configure and schedule email notifications for status changes and shipment tracking, establishing a privileged connection with your recipients.
Keep your recipients informed at each key stage of shipment and enhance consumer experience.
Create and personalize notifications that align with your brand and graphic guidelines.
Customize your communications and integrate them into your marketing campaigns.
TRACKING PAGE CUSTOMIZATION (LiveTrack)
Stand out with a fully customized tracking page (Livetrack) that reflects your brand, regardless of the chosen carrier!
Make delivery a compelling argument in customer experience to outshine the competition.
Integration of shipping information
Generating labels & shipping documents
Delivery adress checks
Manage all your tariffs
Control over delivery timelines
Carrier restriction management
Timeline & cost calculator
TRACK & TRACE
Collection of tracking events
History of tracking events
Proofs of Delivery (POD) available via URL
Transport performance analysis
Data export to your SI
Sorting of shipments by risk level
Automation and scheduling of alerts and notifications
Generating certified labels
Generating transport documents (delivery notes, CN23, etc.)
File exchange with carriers via EDI