Zoom on Exwarning : Creating custom email templates

Exwarning is the module for alerting delivery anomalies, which tracks all non-compliant deliveries (with a foreseeable delay) and categorizes them according to configurable risk levels: low, moderate, high, and confirmed.
 

Among the features of Exwarning, the creation of "email templates" provides you with the opportunity to design a library of customized messages, in line with your brand image.

Avoid manual data entry by using your email templates for effective and consistent communication with carriers!
 

How to create an email template?

Email templates can be customized according to the client and/or language. Once these elements are selected, personalize the object and the body of your message!
 

The body of the email template

Incorporate tags with specific shipment data, such as the client, shipment number, and carrier; and add components that encompass a wide range of shipment-related information. This function streamlines communication with various stakeholders, especially carriers.
 

It's important to note that you have the flexibility to send these templates in two ways: as a single dispatch for an individual shipment or as a multiple dispatch for several shipments simultaneously.
 

How to design a template?

Concerning the design, you will be able to add images and/or titles and text, which will make your message more ergonomic and harmonious!

Note: The email creation tool is the same as the one used for the Exintouch module, ensuring a user-friendly interface.
 

Got the desired template? Perfect, you just need to provide the contact for whom the email is intended, and you're good to go!
 

Customizing the reply email address

In Exwarning, you have the option to set up a distinct reply email address, separate from the sending address.

Indeed, you can choose to receive replies at a specific email address of your choice, an address that can be inserted into the email at the time of the template creation.
 

Finally, find all your templates on the Exwarning homepage and save time on your shippings!
 

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