Zoom on Exwarning : Creating custom email templates

Exwarning is the module for alerting delivery anomalies, which tracks all non-compliant deliveries (with a foreseeable delay) and categorizes them according to configurable risk levels: low, moderate, high, and confirmed.

2023-09-14_10h17_11 — Exwarning - Dashboard

Among the features of Exwarning, the creation of "email templates" provides you with the opportunity to design a library of customized messages, in line with your brand image.

Avoid manual data entry by using your email templates for effective and consistent communication with carriers!

1_Liste des modèles d'e-mail — Exwarning - Creation of e-mail templates

How to create an email template?

Email templates can be customized according to the client and/or language. Once these elements are selected, personalize the object and the body of your message!

2_Création - modification du paramétrage du modèle — Exwarning - Modification of an email template

The body of the email template

Incorporate tags with specific shipment data, such as the client, shipment number, and carrier; and add components that encompass a wide range of shipment-related information. This function streamlines communication with various stakeholders, especially carriers.

3_Conception du contenu - vision composants — Exwarning - Template conception

It's important to note that you have the flexibility to send these templates in two ways: as a single dispatch for an individual shipment or as a multiple dispatch for several shipments simultaneously.

How to design a template?

Concerning the design, you will be able to add images and/or titles and text, which will make your message more ergonomic and harmonious!

Note: The email creation tool is the same as the one used for the Exintouch module, ensuring a user-friendly interface.

4_Conception du contenu - composant Expéditions — Exwarning - Template conception

Got the desired template? Perfect, you just need to provide the contact for whom the email is intended, and you're good to go!

6_Contacter le transporteur - via modèle — Exwarning - Contacting the carrier

Customizing the reply email address

In Exwarning, you have the option to set up a distinct reply email address, separate from the sending address.

Indeed, you can choose to receive replies at a specific email address of your choice, an address that can be inserted into the email at the time of the template creation.

Finally, find all your templates on the Exwarning homepage and save time on your shippings!

REQUEST A DEMO

09/01/2026

TDI: latest carrier integrations

The exhaustive list of carriers/services is available on the MyTDI portal.

09/01/2026

Two years of presence in Spain and Italy: where does TDI stand?

Two years after opening our subsidiaries in Madrid and Milan, TDI confirms its foothold in Southern Europe and its commitment to working closely with local players. Our ambition: to support Spanish and Italian companies in digitalising their shipments, through dedicated teams led by two Country Managers. These establishments are in line with the history of TDI, a French publisher of multi-carrier shipment management solutions, already well-established among shippers in France. In both Spain and Italy, activity grows year after year, driven by increasing demand for visibility, automation and transport cost control.

19/12/2025

Best wishes for the holidays!

As we approach the end of 2025, the entire TDI team would like to thank you for your trust and the wonderful partnerships that have made this year so special.

03/11/2025

TDI, Efficiency Driver for BASTIDE Logistics

Bastide Group, specializing in the sale and rental of medical equipment and home healthcare services, relies on TDI's suite of modules to optimize all its transport operations.